Terms of service

Terms of Service Welcome to sturdyhome. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By placing an order, creating an account, or otherwise using our site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. About Us sturdyhome provides home repair and household maintenance products designed to help customers handle everyday fixes quickly and affordably. All references to "we," "us," or "our" refer to sturdyhome, and "you" or "your" refers to the customer using our site or services.

2. Eligibility By using our site, you confirm that you are at least 18 years old, or that you are accessing the site under the supervision of a parent or legal guardian. You also confirm that all information you provide during registration or checkout is accurate, current, and complete.

3. Products and Pricing We make every effort to display our products, descriptions, and pricing as accurately as possible. However, we do not guarantee that product descriptions, images, or other content on our site are completely error-free. In the event of a pricing or listing error, we reserve the right to correct the error and, where applicable, cancel any orders placed at the incorrect price, with a full refund issued. All prices are listed in US dollars unless otherwise stated and are subject to change without prior notice. Promotions, discounts, and bundle offers are valid only for the period specified and may be modified or discontinued at our discretion.

4. Orders and Payment When you place an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. Payment must be made in full at the time of purchase through one of our accepted payment methods. By submitting your payment details, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery Shipping timelines, methods, and delivery destinations are outlined in our separate Shipping Policy. While we work to ensure timely delivery, sturdyhome is not responsible for delays caused by circumstances outside our control, including but not limited to customs processing, carrier delays, or unforeseen disruptions.

6. Returns, Refunds, and Cancellations Our return, refund, and order cancellation procedures are detailed in our Return & Refund Policy. By making a purchase, you agree to the terms outlined in that policy.

7. Intellectual Property All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of sturdyhome or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or use any content from this site for commercial purposes without our prior written consent.

8. User Conduct When using our site, you agree not to:

  • Violate any applicable local, national, or international law
  • Attempt to gain unauthorized access to our systems or another user's account
  • Use the site to transmit harmful code, spam, or fraudulent content
  • Interfere with the proper functioning of the website

We reserve the right to suspend or terminate access to our site for any user found violating these Terms.

9. Limitation of Liability To the fullest extent permitted by law, sturdyhome shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

10. Product Use and Disclaimer Our products are intended for general household repair purposes. Results may vary depending on surface type, application method, and environmental conditions. sturdyhome makes no guarantee regarding specific outcomes and recommends testing on a small, inconspicuous area before full application.

11. Changes to These Terms We may update these Terms from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated effective date. Continued use of our site after changes are posted constitutes your acceptance of the revised Terms.

12. Governing Law These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

13. Contact Us If you have any questions about these Terms of Service, please contact us at: 📧 support@sturdyhome.com